Mobile Food Ordering App

INOORERO UNIVERSITY attend REPORT ON MOBILE FOOD ORDERING APPLICATION take a crap BORU PHILIP JOSHUA ADMN NO IU/11/05211 UNIT TITLE PROJECT PLANNING A Project submitted In Partial Fulfillment of the Regulations Governing The Award of a Diploma in In yearation communication and Tech nary(prenominal)ogy ? T open of ContentsDECLARATION4 ACKNOWLEDGEMENT5 DEDICATION6 ABSTRACT7 CHAPTER adept INTRODUCTION8 Background8 twainer Statement9 Projects Objective9 explosive charge9 Vision10 Justification10 Project range of a function10 Gantt chart10 CHAPTER TWO LITERATURE REVIEW11 introduction11 roving and Handheld Device11 Review of fodder tell dodge12 i. Manual feed ordination System12 ii. planetary pabulum parliamentary law System12 Benefits of wandering(a) diet Ordering System13 limitation of active food Ordering System13 feasibleness Study14 Operational Feasibility14 Economic Feasibility14Technical Feasibility14 CHAPTER troika enquiry METHODOLGY15 Introduction15 Data c ollection methods15 I. Questionnaires15 II. Interviews15 III. Observation15 Data analysis15 CHAPTER FOUR dodge abridgment TOOLS17 Flow chart of smooth Food Ordering Application17 Context draw of active Food Ordering Application18 Data flow Diagrams19 level 1 DFD19 Entity Relationship Diagram20 CHAPTER FIVE SYSTEM DESIGN21 INTRODUCTION21 Splash form21 guest details21 Menu21 Bill21 excerpt form122 Option form222 Report22 Error / Confirmation nub22 endpoint23 Recommendation and Suggestion for Future research23 REFERENCES24 ? DECLARATION This look foresee is my original dally and has non been presented for assessment by every another(prenominal)(a) person in any institution. Student Name BORU PHILIP JOSHUA touch sensation Approved.. look.. Supervisor Name Signature Approved.. Date.. ? ACKNOWLEDGEMENTFirstly, I praise GOD for guiding and blessing me with perseverance and metier to complete the exteriorise. Apart from the efforts of me, the success of the project depen ds largely on the monetary value extend and guidelines of some(a) a(prenominal) others. I take this opportunity to express my gratitude to the plurality who shake take out been instrumental in the successful completion of this project. The special thank goes to my stabilising supervisor Pius Walela. I sesst say thank you ample for his tremendous support and help. With expose his encouragement and guidance this project would not be choose materialized.My grateful convey in any case go to my p bents and siblings, who held faith in me and pushed me to succeed. A unfit contribution and support from you is very great indeed. Special thanks similarly go to my friends those who supported and motivated me during the project completion was vital for the success of the project. May GOD bless you all. ? DEDICATION I throw this work to my mum, siblings, classmates, my lecturers and myself for the love and moral support without which it would not sacrifice been achievable to c omplete the project. ? ABSTRACTMobile eddys and wireless technologies argon qualification a large have-to doe with on our lives. Companies that develop planetary maskings ar continuously evolving their products, aiming at delicious the clients ineluctably eventide to a greater extent comprehensively and at higher levels of case. The Mobile Food Ordering Application proposed in this paper is integrity of the tools that suppose to provide a nutrient society action on industrious devices for ordinanceing regimen from a restaurant with the option of two spoken communication and pickup within the central tune district of Nairobi.With the rapid festering of alert engineering science, nowadays people be looking forward for an performance that derives life easier and faster. While in restaurants industries, near businesses people look for any expeditious application that ameliorate their business functions for the nodes as well as increased the mesh. Normally in manual of arms(a) schema, humane error, wait cartridge clip, blow foods, wrong f ar preparation, shapeing steering and menu selection argon the main issues in any restaurants.This paper presents the integration of alert technology for minute medium restaurants wandering(a) food drifting application. This application spells many accustomful features to customers, including the detailed menus, and previous auberge lookup. By employ this application, the expenditurers do not have to wait in a queue at the restaurants. This study alike presents the background in terms of parvenue technologies in take hold devices, and au pasttic research in human-computer interaction for agile applications.It also surveys several applications of handheld devices and discusses their characteristics. This thesis also explains the main functions, key usability aspects, mean exploiters of Mobile Food Ordering Application. ? CHAPTER ONE INTRODUCTION Technology is making a large impact on the human life. It feels so funny when we hear that it is scarce 25 years since the first commercial cellular call was make in the United States, and today thither are more than 17 million wireless subscribers in Kenya alone.With the increase calculate of cellular subscribers, cellular technology is also becoming more advanced. With increasing popularity and capability of quick devices, bleak applications are macrocosm launched every day. Today, many things that toilet be feigne using computers clear also be done with erratic devices. But simply copying computer applications to smooth devices does not work, as user characteristics of computers and runnys are quite contrasting. Even hough mobility and density are major advantages for officious applications, the small back, and the small and few buttons of mobile devices are among limitations that harbour it necessary for mobile application developers to study human computer interaction for mobile devices an d develop their applications accordingly. Mobile shopping or monastic club is one of the most popular areas now-a-days. One foot acquire songs or any applications right from ones mobile. One throw out also bid or buy items from the internet straight apart using ones mobile. Similarly, food ordering is also one of the major areas of mobile application development. several(prenominal) companies have already launched their food ordering products in the market. But these applications havent fully exploited the topical capabilities of mobiles and missed on some of the required features which would benefit the end users. Thus, I have decided to design and develop a mobile application, Mobile Food Ordering Application, using human-computer interaction principles for mobile devices. As they say, sentence is money This application leave greatly benefit customers as they dont have to waste cadence going to the store and waiting in the queue.They go out able to place food orders usi ng their mobile device from anywhere. By using the proposed application, users mountain have modifyd menus on their mobile devices and they do not need to go for the inconvenient ways of perceive to the options on mobilise, or finding a newspaper flyer. Background in advance developing a mobile application, a thorough research needs to be done on which mobile device(s) one wants to target. As there are so many different mobile devices currently procurable in the market, severally device may differ in screen size, operating governing body, and/or supported programming language.So studying the currently operational handheld devices and their technologies is a mustiness for a developer for figuring out his or her target audience and selecting the appropriate development tool(s). The modern mobile bid market leads different devices for a wide variety of customer tastes and lifestyles. many phones are small and sleek, and are popular for their ease of carrying, while some ar e chosen for their appearance so they cigarette become a form of fashion symbols. Mobile manufactures are cool off developing new devices to attract different age convocations and cultural groups.These devices leave behind not only look different but also possess capabilities to attract specialised groups of people, for example, phone manufactures are trying to portray their phone as a game console to attract the youngsters. They attract business users by providing productiveness tools such as Word, Excel, E mail, personal digital assistant and they also include a virtual pop-up QWERTY keyboard for easy typing. They also attract long-familiar mobile users with their comfort camera, video camera, music player, radio, voice recording, games and internet seek features. whence, considering the promising afterlife of the mobile phone market, it is beneficial to write applications for this devices that target large groups of people. interrogation has shown that simply transfe rring a regular computer application into a mobile application almost eternally leads to a suboptimal mobile experience. Hence in the lead starting the development of applications for handheld devices, a developer should consider the mobile device users characteristics as well as the limitations of mobile interfaces. Problem StatementThe rapid growths of mobile computing in the business area make customers intend to demand for applications that able to reduce their waiting time for the waiters or waitresses to take an order. Using manual musical arrangement, it was less economical because it involved the damage of preparing note pads, blank papers, and custom made papers including menu and pens which were employ for taking order and may cause error by the waiters or waitresses. Furthermore taking order manually by the waiters or waitresses also give increase human errors where there are possibilities of typing errors by the waiters or waitresses.They also have lowering time to remember each price of menu when calculating customers food, cook misconceive to the hand compose orders written by waiters or waitresses and missed communication betwixt waiters and customers when customers repeat order if they do not get the foods but waiters live with that customers added the foods in the order. When customers intend to select the menu before make an order, they have to refer to the many menu list options which sometimes do not attract them, fulfill their choice and make them difficult to choose.So this application will reduced the selection options from the list on the menu by categorizing it to specimen list and special list by packaging the menu into definite types. This option will provide an easier selection and give such a pleasure to the customers in enjoying their meals. Furthermore, the manager also has to request and track the order record and order report from administrator at a plastered time but sometimes mistakes always happened where the o rdering record hard to track due to the missing of the ordering cart or position the printed record but using computerized administration they can access it anytime they want.Projects Objective The main bearing of this study is to propose a Mobile Food Ordering Application for small medium and micro enterprises (SMME) restaurants. This objective is supported by the following sub objectives To design the pi pilingage vex for easier mobile food ordering Application with a minimum errors in the small medium and micro enterprises (SMME) restaurants. To develop an application which demonstrate the navigation of the mobile food ordering application in a small medium and micro enterprises (SMME) restaurants. To produce an effective accessed to schedule reports for administration staffs. Mission To eradicate order placement related time wa phase angle in restaurants and offer improved aid to the customers Vision To be a leading food ordering redevelopment within the CBD of Nairobi wi th the provision of Quality service and secure orders Justification The project will benefit target group living in and adjacent areas of Nairobi Central business District.Faster pitch shot of service as you pre-order your food so you can grab your food as soon as you set your foot in the restaurant, be it take away or, thus reducing the risks of time wastage and queuing. Project Scope This project will be focusing on developing and implementing mobile food ordering app for the small and medium restaurants which will be demonstrable using J2ME programming language connected to MySql selective schoolingbase server. The cashier will be responsible to view the confirmed order and prepare a observance and receipt. The kitchen Staff will be responsible to view the order for menu preparation.The administrator will be responsible to monitor overall application, add, update or delete the user, menu, order, and report for the form. Gantt chart TIME IN WEEKS ACTIVITY123456789101112 Intr oduction of the project Problem Statement Objectives & Justification Scope Gantt Chart lit review Feasibility study Research Methodology Data diagrams(Analysis tools) objective Conclusion ? CHAPTER TWO LITERATURE REVIEW Introduction This chapter presents an overview of the previous kit and boodle on the related topic for providing the background of this study.The countersign starts with the review of mobile and handheld device and history of mobile food ordering application for the restaurants. raillery on the operation of manual food ordering dodging is continuing with the architecture of the application through wireless mobile and the limitations of system. Discussion also covers the advantages and disadvantages of mobile ordering application. Mobile and Handheld Device jibe to Lee, Sceinder & Schell (2004) Mobile is defined as The capability of being able to propel or moved easily.Whereas in context of mobile computing, mobile pertains to peoples use of portable and functi onally causalityful mobile devices that offer the ability to perform a set of application functions untethered, while also being able to connect to, obtain info from, and provide selective information to users, applications and system. Whereas Ballard (Ballard, 2007) outlined that mobile is a device or service apply by a user who has the potential to move to a new location, even a new building or city, during use which includes both automobile and phones.Hudson told HumanIPO although takeaway is popular in Nairobi, the restaurant delivery pose is incredibly underdeveloped. Given the citys general chaos and craft problems, this is surprising. We aim to connect the dots, allowing busy, hungry people to eat in the sympathiser of their homes, hassle-free and also while the firms are doing a great work, nobody offers a delivery option that takes full advantage of the internets capabilities. The current options put a great deal of responsibility on the customer, requiring the use of email or phone to place orders, and sometimes only offer cash on delivery. Originally, the Personal Digital Assistant (PDA) was intend to be an earlier electronic version of a handheld personal personal organiser however, with the introduction of more powerful central processing units, operating systems and memory, todays the most popular personal organizer is smart phone which are being customized for great variety of applications for the users (Dejin et al. 2006). According to Kulkarni (Kulkarni, 2009) outlined that Smart phones attract both business and general users by providing productivity tools such as Word, Excel, E-mail, Organizer and include a virtual pop-up QWERTY keyboard for easy typing.They also attract general mobile users with still camera, video camera, music player, radio, voice recording, games and internet browsing features. The discussion also expanded with the characteristics of mobile user as outlined by Ballard (Ballard, 2007) as follow Mobile users are mobile, as they users are not sitting attentively at a desk, like background knowledge or laptop users do. Mobile users are interruptible and easily distracted. Mobile users use mobile devices while they are mobile hence they easily can get distracted by the physical world.Sometimes mobile applications can be self distracted by the mobile device itself (e. g. phone) for instance when receiving a call or message. Mobile users are always available. Unlike the setting or laptop computer, the mobile phone is always with the user and always ON (sometimes users can set it on silent mode, but still most of the time the user has it ready to ring loudly). Mobile phones are identifiable. Unlike the desktop computer, the mobile phone is a personal device, with crotchety identification features. As discussed by Wendeson (Wendeson et al. 010), the advantages of Windows mobile applications are as follows cater devices contain mobile versions of consistent. Easy to use To demonstrate the ca pabilities of the particular platforms. perfunctory tools such as Microsoft Office Outlook, Office Word, Office Excel, and Office power point are supported Currently this platform is familiar. If application is written once, . NET framework has the potential to generate different languages. Review of Food Ordering System Basically food ordering system in the restaurants industry can be classified into several types i.Manual Food Ordering System Zhangyuang and Weibing (2010) outlined that the traditional restaurant service mode relies on a lot of manpower to storage area customer reservation, inquiry, ordering food, placing order, reminding dishes, and chefs are usually not clear because of the writing and the attendant distress. It is supported by Yong (Yong et al. 2010) where Manual Food Ordering System uses waiter to take order from customers. During top out hour, customers may be too many to be served by waiters. The quality of the service may drop thus causing unsatisfying of customers.However, if there are too many waiters are hired, it may be a waste of resources during non- apex of the suns way hour. ii. Mobile Food Ordering System As discussed by Zhou (Zhou, 2010), utilizing cultivation technology to upgrade the service quality and focal point efficiency has always been received great concern in information development of catering industry. This is supported by Khairunnisa (Khairunnisa et al. 2009) where a consider of personal digital assistant found mobile applications have been designed, utilise and developed for commercial use in a restaurant environment.So the mobile food ordering system is the best mobile application that can help catering enterprises reduce the costs of human resources, improve work efficiency and leap forward from the external image to the internal service quality. Hence for mobile food ordering system, according to Sun (Sun et al. 2009) the information technology developing constantly gives an impulse to industrial e xpansion such as in the restaurants, the method of electronic ordering dish is follow widely. Using the high technology method can improve the profit of economy and achieve an efficient management technique.Besides that, smart phone and other handheld devices are being preferred as device for business applications because they are highly portable, have the ability to communicate with personal computers accessed information from remote locations. Additionally, food ordering system using latest handheld devices is the latest trend in helping customers to order their foods, beverages, dessert and etc. (Patel et al. 2007). Furthermore by using handheld technology it is able to increase the speed of restaurant services dramatically (Lim et al. 009). This supported by Mahmoud (Mahmoud et al. 2009) where an structured mobile ordering system is anticipate to enable faster and more efficient order processing, efficient and easy orders editing and reviewing with the customer, minimizing h uman and care errors, reduction in the calculate of staff required and easier communication amidst the users of the system. Such systems increase the number of customers that are satisfied with the service. Benefits of Mobile Food Ordering SystemKulkarni (2010) addressed that the major benefit of mobile food ordering system are mobility and compactness to the users itself. With the development of this system, the enterprise will not only prevent labor costs, more the management will be towards information, intelligence and it will bring long-term economic benefits as highlighted by Yu and Zhu (Yu & Zhu, 2010). In the other hand, Sun and Zhou (Sun & Zhou, 2009) also agreed that using the high tech method in the ordering system can improve the profit of economy and achieve efficient management technique.As discussed by Stanford (Stanford, 2003), the current ordering system can be categorized into four groups of users customers, owner, staffs and architect. With the development of the system, it benefits the customers in providing the faster services, reduces the errors and offered a calm technology. While for the owner, the system can reduce the management cost and provide a best(p) inventory management. Process of taking order, sending order to the kitchen, serving the foods, preparing a wag and managing the order changed made by the customers easier with the system.The system is also able to reduce the problems amongst the staffs in attending the customers and can contribute the income to the restaurants by attracting the customers to call the restaurants with their services. It will be a challenge for the developer to develop the system successfully. Hence the system also is working in a pervasive computing. It will update the status of menu items if the ingredients running out for the menu uniform by the customers. Limitation of Mobile Food Ordering SystemThe limitations in implementation of the system to be considered as the following radio set N etwork even if we have seen great advancements in wireless networks and technologies. Still there is a limited bandwidth problem. Issues with mobile phones there are thousands of different brands mobile phones with different capabilities and constraints, like hardware constraints are, such as memory, screen size, processing power, onslaught consumption, resolution and display color. Content creations as we know the term mobile phones refers to any portable device including smart phones, PDAs, mobile phones, tablet PCs, and laptop.Technically, creating materials which can be rendered in all of these devices is a big challenge. (Niazi, 2007). To address this problems, extended-life bombing cradle that supporting a full shift with intensive backlighting, networking and a strong tether to secure the PDA or cell phone (Stanford, 2003). According to Kulkarni (Kulkarni, 2010) the small screen, and the small and few buttons of mobile devices are among limitations that make it necessary fo r mobile application developers to study human computer interaction for mobile application.In conclusion, this chapter provided the background information about(predicate) the mobile and handheld devices, manual system for food ordering, mobile food ordering system, the limitation of the manual system and the benefits of the mobile food ordering system. Feasibility Study Feasibility studies aim to objectively and rationally uncover the strengths and weaknesses of an existing or a proposed system, opportunities and threats as presented by the environment, the resources required to carry through, and ultimately the prospects for success.It is usually carried out by a small number of people who are familiar with the information system techniques, understand the part of the business or constitution that will be involved or effected by the project and are skilled in the system analysis and design process. It is intended to be a preliminary review of the facts to see if it is worthy of movement to the analysis phase. From the systems analyst perspective, the feasibility analysis is the primary tool for recommending whether to fall out to the next phase or to dis comprehend the project.Operational Feasibility Operational feasibility is a measure of how well a proposed system solves the problems, and takes advantage of the opportunities identify during scope definition and how it satisfies the requirements identified in the requirements analysis phase of system development. This is dependent on available human resources for the project. It reviews the willingness of the organization to support the proposed system. The proposed system will first and foremost solve the problem of speed at which the current manual system is upon.A bigger variety of Transactions will be performed in real time using live data and at the same time providing high levels of security. Economic Feasibility This is a cost/benefit analysis. It is the most frequently used method for evaluating the long suit of a new system. The procedure is to determine the benefits and savings that are expected from a candidate system and compare it with the costs. If a benefit outweighs cost, then the decision is made to design and implement the system. Otherwise further alterations are made in the proposed system.Technical Feasibility A large part of find out resources has to do with assessing technical feasibility. The system will require input from the users. This data will be used in analysis and the analyst must find out whether current technical resources can be upgraded or added to in a manner that fulfills the request under consideration. ? CHAPTER THREE RESEARCH METHODOLGY Introduction This chapter will explain the methodology that was used in this project to develop Mobile Food Ordering application. Data collection methodsThese are tools that were used in the analysis, design, development and implementation of the system. I. Questionnaires These are facts gathered about the activities taking place in the restaurant. This type of investigation is done by use of well organized and simple questions which needs short answers. Some of the questions asked include a. How many customers do you handle at once during peak hours of business? b. Have you ever placed a wrong order? Why? c. What are the Drawbacks of this manual system in your own opinion? d. Would you like if the ordering system is automated? II.Interviews Its a talk in which the researcher tries to get information from the interviewer. The method assumes that the respondents to be interviewed have the information required they understand questions, which are put to them and will be able to give answers face-to-face. III. Observation This involved observing the old system at work. The way staffs attended to the customers by taking order, sending order to the kitchen, serving the menu, handle the changed order by the customers, waiting time for the orders and handle payment from the customer was o bserved and evaluated.The following was observed of the manual system Serving a customer could take up to about 20-30 minutes. The waiter had to go from where the customers are placed to the kitchen to place orders, hence overcrowding at times. During peak hours of business the waiters are overloaded with orders leading to placement of wrong orders. During off peak the restaurant has many idle waiters. Data analysis This stage discussed the requirements analysis for the data collection as the users requirements. The social function of the requirements analysis is to identify what are the users needs for mobile food ordering application.From the managers and staffs view, they found that when many customers came at one time their quality of services quite reduced and they also admitted that when they faced with this situation, it made them feel unsatisfied with their services when there are a lot of complaints from the customers. ? CHAPTER FOUR SYSTEM ANALYSIS TOOLS Flow chart of Mob ile Food Ordering Application No yesyes yes No Context diagram of Mobile Food Ordering Application ororderrequest orderDelivery/ Bill Processed OrderData flow Diagrams Level 1 DFD order Details Entity Relationship Diagram ? CHAPTER FIVE SYSTEM DESIGN INTRODUCTION This chapter discusses the details of the Mobile Food Ordering Application. The discussion contains the platform for the application and the description of the modules in application. Splash form This form is shown when the customers opens the application. The customer press next/enter to continue. acceptable TO APEX BISTRO PRESS NEXT TO CONTINUE NEXT CLOSE Customer detailsIn this page customer will enter his/her details in the write in code your Details First name- Last name Cell no. Address Menu This page contains the menu that is available in the restaurants. The customer selects the menu, places an order and Submits. MENU Chips70 Sausages25 Samosa30 Buns20 Cake Black forest100 Press Submit to continue Bill This page contains the information about the order placed by a customer, it contains the burden report. Bill Report Your Bill is Kshs. 560 PRESS call for TO CONTINUE Option form1This form contains the option that asks the user, the preference of delivery or dine-in. Option form1 Do you prefer-(check the radio button) oDelivery oDine-in oTake away NEXT endure Option form2 This form contains the option that asks the user, the payment mode of choice. Option form2 Do you prefer to pay by-(check the radio button) oCash-on delivery oM-pesa (pay bill number 11888) NEXT BACK Report This form displays the order placed, total bill and choice of opotion1 and option2 and the time the order will be ready. ReportYOU ORDERED- CHIPS Samosa Soda. Your bill is- Kshs. 130/= You order will be ready for take away in 30mins Cash on delivery Error / Confirmation Message The Application provides error message and confirmation message so that it can guide the users to enter all the mandatory information and alert them. ? CONCLUSION The mobile ordering application has emerged increasingly and expected brought a big change in a businesses as well as other fields because users rely on it too much. Mobile applications also will be demanded by the users for its convenience and ease of functioning.It also will improve the employees works performance as well as users satisfaction. The main contributions of this study include Exploration of current technologies for design and developing software applications for mobile devices (Java 2 Micro Edition, MYSQL database and Php). Mobile Food Ordering Application also addressed major problems in ordering process and restaurants management by reducing the customers time and the managements time for food ordering process, reduce the cost of food preparation, reduce wasted foods, reduce cost for the pen and papers. Customers can give special order on the menu with preferred ingredients. Helps the customers and management so that customers can have their pleasure for making order and management can improve their management . Recommendation and Suggestion for Future Research Based on the achievement of this study, the future research that may uphold for Mobile Food Ordering Application are To enable Mobile Food Ordering Application to interact with the mobile customers by replying the feedback for the customers requests such as confirm the customers order by sending a message to the mobile. To allow customer enrolment to Mobile Food Ordering Application and application can save customers details for future order. To enable Mobile Food Ordering Application to function in a real mobile environment with the interaction between the App and users. To enable Mobile Food Ordering Application to display a feedback for the running out ingredients when customers make an order. ? REFERENCES A food delivery app wants to ease Nairobis traffic(2012) Retrieved 12 July 2012 from http//www. humanipo. com Barbara, B. (2007). excogitation the mob ile user experience.EnglandJohn Wiley & Sons Ltd. Chien, N. L, Daniel, J. 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